Hybajji Privacy Policy – Your Data Is Completely Safe With Us

Hybajji is a trusted online gaming platform in Bangladesh. We believe every player's personal data belongs to them, and protecting it is our highest responsibility. This Privacy Policy clearly outlines what information we collect, why we collect it, and how it is used.

Hybajji's Privacy Policy is built in accordance with international data protection standards. We never sell your data or share it with third parties without your consent.

This policy applies to hybajji's website, mobile app, and all other digital platforms. It takes effect the moment you begin using hybajji.

Hybajji collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

Hybajji only collects the information necessary to deliver its services — nothing more.

Hybajji uses your information solely to provide you with a better and safer experience. Full details are explained below.

• Creating and managing your account and verifying your identity.
• To securely process all financial transactions, including deposits and withdrawals.
• Personalizing your gaming experience — recommending games based on your preferences.
• Delivering promotions and bonus offers to you.
• Preventing fraud and money laundering.
• Meeting legal obligations and fulfilling regulatory requirements.
• Improving the quality of our support service and resolving your issues faster.
• Ensuring the security and proper functioning of the platform.

Hybajji never sells your data. However, in certain specific situations, limited information may need to be shared with trusted partners.

• Payment Provider: Mobile Pay, Nagad, Rocket – used solely to process transactions.
• Game Provider: Minimum information required to run games.
• Authority: To comply with legal obligations or court orders.
• Auditor: For third-party security and fairness verification.

In all cases above, third parties are bound by the same strict confidentiality agreements as hybajji. They may only use the data for the specific purpose it was shared.

The hybajji website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function properly without these.
• Functional Cookies: Remembering your language preferences and settings.
• Analytics Cookies: Understanding which parts of the site are most used and improving our services accordingly.
• Marketing Cookies: Showing you relevant offers based on your interests.

You can disable cookies at any time from your browser settings. However, turning off certain cookies may affect your ability to access all features on hybajji.

Hybajji does not retain your data longer than necessary. Information is kept for as long as your account is active and, thereafter, for any period required by law.

• Account information: 5 years after account closure (as required by law).
• Financial transaction records: up to 7 years.
• Support conversations: up to 3 years.
• Gaming history: up to 5 years.
• Marketing preferences: until you opt out.

Once the retention period ends, hybajji securely deletes your data. You may also request early deletion, though certain data may need to be retained for legal reasons.

Hybajji uses industry-leading technology to keep your data secure. Our security systems are regularly audited by independent third parties.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — for data stored in our databases.
• Two-factor authentication (2FA) – for an extra layer of account security.
• 24/7 security monitoring — to detect unusual activity.
• Regular penetration testing — to identify potential vulnerabilities.
• Secure data centers – with backup and disaster recovery systems in place.

Hybajji believes you should have full control over your own data. Here is an overview of your rights.

To exercise these rights, support@hybajji.netto send us an email. hybajji will respond to your request within 30 days.

Hybajji's services are intended for users aged 18 and over. We do not knowingly collect or retain any information from minors.

• Age is verified at the time of registration.
• If a user is identified as a minor, their account is closed immediately.
• Any data collected from a minor is deleted immediately upon discovery.

If a parent or guardian suspects their child is using hybajji, please contact support@hybajji.net immediately.

Hybajji may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via email or an in-platform notification.

• Updated policies take effect from the date of publication.
• The date of the latest update will be shown at the top of the page.
• Continuing to use hybajji after any changes have been made means you have accepted the updated policy.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.

• Email: support@hybajji.net
• Live Chat: Click the chat icon in the bottom-right corner of the site.
• Support hours: 24 hours a day, 7 days a week.

We aim to respond to all privacy-related requests within 30 days. For complex cases, it may take longer — and we will notify you in advance if that is the case.